Return Policy:

Delivery Timeline

We aim to deliver your product within 7 to 10 business days across India. However, the delivery timeline may vary based on your location’s pin code and external factors. Once your order is shipped, you will receive a tracking number to monitor the delivery status. Please allow additional time during holidays or unforeseen circumstances.

Replacement Policy

We only offer replacements for items that arrive damaged. To be eligible for a replacement, you must provide an unboxing video clearly showing the damage. Once your replacement request is approved, you will need to send back the damaged item to us. Upon receiving and verifying the returned item, we will send you a replacement. If the replacement product also arrives damaged, you will be eligible for a refund.

Refund Policy

Refunds are only issued if the replacement product also arrives damaged. Once we receive and inspect the returned item, we will process your refund to the original payment method within 7 to 10 business days. Please note that refunds may take additional time to reflect in your account, depending on your payment provider.

Canceling An Order:

You want it canceled? You can ask us (by Email only ) to cancel your order, update an address. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it.In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commision even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. MACFOS LIMITED reserves the right to take the final decision on all refund request.
 

For further assistance contact us at, 

Email : techtechnovation@gmail.com

Phone Number : 7339224811.

Thank you for choosing TECHNOVATION !